FAQ

In a crisis, staff or crisis staff is a combination of functions that take over and handle issues on special occasions, this can be in a crisis or in a particularly strained situation. The work of the staff or crisis staff is usually limited to dealing only with a specific event and not ordinary line operations. Organizing in a staff or crisis staff is a way of leading and both private, public, civilian or military activities can form such an organization. The staff is led by a chief of staff.

There are different structures and standards for how a staff is set up. What is common, however, is that it is decided in advance which functions will be included in the staff and which areas of responsibility these will have.

The Chief of Staff is the function in the staff that is convening and directs and leads the staff’s work. The chief of staff can be the same as the decision-maker, but it can also be organized so that these functions are held by two different individuals. The Chief of Staff shall, among other things, be responsible for ensuring that there is an agenda, that it is followed, that feedback is provided and that tasks are distributed.

Staffing means that there are staff appointed to perform a specific task or work. In a crisis situation, staffing is an important aspect because staffing is required to be able to perform certain tasks. Staffing is required both in the staff and in regular operations.

Functions include naming the various roles in a staff or crisis staff. The functions refer to different areas but and can vary depending on which staff is meant. A common composition is: decision-maker, chief of staff, communication, HR, logistics, operational activities / management, collaboration, finance / law, IT / technology, information gathering.

In order to be able to organize and lead in a crisis, it is important that there is a common picture of the event or situation, ie a common picture of the situation. There is no general definition of what a situation picture is, but it usually refers to a description of what happened, and how actors act. The purpose of a common picture of the situation is to create a basis for decision-making to act and make decisions based on.

A risk analysis is another name for risk and vulnerability analysis and aims to identify risks, vulnerabilities and barriers, assess the probability that something will happen, to increase the ability to prevent, resist and manage crises and extraordinary events.

According to laws and regulations, all state authorities, municipalities and regions must carry out a risk and vulnerability analysis (RVA). Some authorities and all municipalities and county councils must report their RVAs in accordance with the Swedish Civil Contingencies Agency’s regulations. An RVA aims to identify risks, vulnerabilities and barriers, assess the likelihood that something will happen, to increase the ability to prevent, resist and manage crises and extraordinary events.

Continuity management / planning / Business continuity plan (BCP) is about planning to maintain its operations at a tolerable level, regardless of what disruption it is exposed to, for example when staff do not come to work, the premises can not be used, deliveries of important goods and services do not arrive or that the business is affected by a power outage.

Preparedness is a condition in which one is prepared to face a future imaginary situation, often of a critical nature – war preparedness, fire preparedness and the like.

Contingency status refers to an organization’s or operations’ heightened preparedness in connection with serious incidents.

In order to strengthen Sweden’s defense capability, the government can decide on increased preparedness (heightened preparedness or maximum preparedness). The highest level of preparedness prevails if Sweden is at war. The Government decides on heightened preparedness if Sweden is in danger of war or if there are extraordinary conditions due to war outside Sweden or that Sweden has been in war or danger of war.

Contingency planning is carried out to prepare an organization to handle crises or extraordinary events so that the business can be conducted as usual as far as possible.

Society’s crisis preparedness can be described as the ability to prevent, resist and manage crisis situations. The purpose of Swedish crisis preparedness is to protect the population’s life and health, society’s functionality and the ability to uphold our fundamental values ​​such as democracy, rule of law and human rights and freedoms. In the event of serious events or crises in society, resources can be strengthened. Crisis preparedness is thus the capability that is created in the daily activities of many actors and not a designated organization or an actor.

Crisis management ability is a description of a society or an organization’s conditions and degree of maturity to be able to handle serious crises or extraordinary events.

An emergency plan can have many names such as an emergency plan, crisis plan, action plan, and describes how a situation should be handled in a crisis, such as what to do, who to call, who to contact, where to meet, how to document the incident.

Civil defense is about the whole of society’s resilience to the danger of war and war. It includes the work done by state authorities, county administrative boards, municipalities, county councils and regions, private companies and voluntary organizations. The work aims to protect the civilian population and that, for example, medical care and transport work in the event of danger of war and war. In the event of danger of war and war, the civil defense must also be able to support the Armed Forces.

Military defense consists of the Armed Forces, including the Home Guard, and a number of other authorities whose main task is to support the military defense. The Armed Forces defends our territory and our borders.

Total defense is all activities needed to prepare Sweden for crisis or war. Total defense consists of military defense and civil defense.r

An emergency plan can have many names such as a crisis plan, emergency plan, action plan, and describes how a situation should be handled in a crisis, such as what to do, who to call, who to contact, where to meet, how to document the incident.

Continuity management / planning / Business continuity plan (BCP) is about planning to maintain its operations at a tolerable level, regardless of what disruption it is exposed to, for example when staff do not come to work, the premises can not be used, deliveries of important goods and services do not arrive or that the business is affected by a power outage.

Continuity management / planning / Business continuity plan (BCP) is about planning to maintain its operations at a tolerable level, regardless of what disruption it is exposed to, for example when staff do not come to work, the premises can not be used, deliveries of important goods and services do not arrive or the business is affected by a power outage.

Continuity management / planning / Business continuity plan (BCP) is about planning to maintain its operations at a tolerable level, regardless of what disruption it is exposed to, for example when staff do not come to work, the premises can not be used, deliveries of important goods and services do not arrive or that the business is affected by a power outage.

A crisis staff or staff is a combination of functions that takes over and handles issues on special occasions, this can be in a crisis or in a particularly strained situation. The work of the crisis staff or staff is usually limited to dealing only with a specific event and not ordinary line operations. Organizing in and leading on the basis of a crisis staff is a way of leading and both private, public, civilian or military activities can form such an organization. A crisis staff or staff is led by a chief of staff.

In a crisis staff or staff, the event or crisis that the staff is set to handle is handled. Staff work refers to the work carried out in the staff and by those who staff the staff. The staff decides on measures that need to be taken and how this is to be communicated and documented.

RVA refers to risk and vulnerability analysis. All state authorities, municipalities and regions must, according to laws and regulations, make an RVA. Some authorities and all municipalities and county councils must report their RVAs in accordance with the Swedish Civil Contingencies Agency’s regulations. An RVA aims to identify risks, vulnerabilities and barriers to increase the ability to prevent, resist and manage crises and extraordinary events.

Carrying out a crisis exercise is a way of testing so that the company’s crisis plan and routines for crisis management work as they should in the event of serious incidents. Exercises can be done as desk exercises or simulation exercises.

Table-top exercises are the simplest form of crisis exercises and take place in a room around a table with the people who are to practice. There are no external actors in the game, but you start from a number of discussion questions, a newspaper article or a scenario that you have to make decisions for and handle.

Simulation exercises often include some form of counterplay. By counterplay is meant a number of people or actors who provide the game with events and play against those who are practiced (for example, a journalist who calls to get information).

A crisis evaluation is performed to gain knowledge to systematically develop or maintain the ability to handle accidents and crises. An evaluation of good quality in the form of analyzes and conclusions makes it possible to develop development areas that specify what needs to be done to strengthen the capacity both within and between different organizations, as well as in the system as a whole. Evaluation can be done by actual crises or by exercises.

Leadership in crisis is about an organization’s ability to lead through a crisis. Factors that affect management ability are competence, technical aids, training.

A crisis evaluation is performed to gain knowledge to systematically develop or maintain the ability to handle accidents and crises. An evaluation of good quality in the form of analyzes and conclusions makes it possible to develop development areas that specify what needs to be done to strengthen the capacity both within and between different organizations, as well as in the system as a whole. Evaluation can be done by actual crises or by exercises.

Anyone who is responsible for an activity under normal conditions must have the same responsibility during a crisis. The responsibility includes taking the necessary measures to create both resilience and crisis management capacity.

During a crisis, the business must, as far as possible, function in a similar way as under normal conditions. The business must also, if possible, be managed in the same place as under normal conditions.

A crisis should, as far as possible, be handled where it occurs and by those most directly affected and responsible.

Murphy’s platform is a crisis app (web app). A crisis app is a system support that enables companies and organizations to handle crises and greater stress from mobile devices such as mobile phones, tablets and laptops.

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