PROBLEM

We found it difficult to create a common understanding of the crisis and the demands it made (perception of the situation). The business lacked a common and clear place where we could gather the information in the event of a crisis. We did not have a holistic view of situation. A lot of time in the meetings was spent telling each other what happened and how the business was affected. The time to analyze and make decisions felt insufficient.

SOLUTION

• With Murphy’s platform, we can visualize the most important building blocks in a holistic view of the event at hand.

• When everyone involved shares this image digitally, a common perception of the situation is created (almost by itself) which saves time and helps us to go in the same direction.

• Murphy’s crisis management support system also ensures documentation (automatic log) that is collected in one place, is searchable and possible to use for everyone we invite into the system.